I've traveled quite a bit since I've started my career in Marketing, flying about 60,000 miles each year on average. I think I've earned the status of road warrior and tradeshow warrior, (HURRAH!!) and I'm often frustrated by others who don't move as quickly and efficiently through the airport as I do when I'm in a hurry. (Which is almost always.) While I was on a trip last weekend I was totally frustrated to be stuck in the security line behind several novice travelers. They are usually identified by these common mistakes:
- They don't take their shoes off
- They stack several things on top of each other in the basket that goes through the x-ray machine
- They don't take off large metal objects that they are wearing (belt buckle, jewelry, etc)
- They have larger-than-allowed containers of liquid in their carry-on bag
- They leave their computers or other electronics in their carry-on bag
- They are wearing bulky coats or jackets
Any of these offenses above require the person to stop and try a second time for themselves or their belongings to go through screening. This of course holds up the whole line. Sigh. I usually scan the security lines for people who I think will be stopped (the girl gabbing on her cell phone and putting a 1 liter bottle of water through the machine, the older woman in a wheelchair who is going to be patted down, the man most likely to be racial profiled and pulled aside for additional screening, the frazzled mom with a stroller and kids, etc) Along these lines, I was thoroughly amused by the scene in Up in the Air where George Clooney's character was giving his own advice about going through security lines.
In addition to this list of people to avoid in a security line, I have a list of top ten tips which will make your trips, whether for business or pleasure, much more enjoyable.
Before You Book
There are several things that you can do to ensure you get the best price, times, or locations for your trip.
I usually start looking at flights/hotels/rental cars a week or two before I know I will probably book the trip. The sites I normally check are:
I use these sites first to see which airlines have the best prices and times for the trip I'm looking to book. In addition to checking these discount sites, I also check the actual airline's website as well. The last two times I've flown on Continental I first found the best time/airline/price for my flight on a discount site to search across airlines (Travelocity and Kayak), but upon searching for the EXACT same flight on continental.com, I got an even better price!
For rental cars though I've found this to be the exact opposite. I have always gotten a better price on a discount site than I have directly on the car rental sites. Regardless of what you are booking (flight/hotel/car) shop around, and shop around early to find the best price.
Tip #2 - Enroll in Loyalty Programs
There is no downside to enrolling in loyalty programs. They're free, and if you're not collecting the points you're basically leaving money on the table. If possible, collect all of your points in one or two primary brands. My airline of choice (because I used to live in Phoenix) is US Airways. Luckily for me, US Airways, United, and Continental are all part of the Star Alliance now. This means that if I fly on any of these three airlines I can earn points on my US Airways Dividend Rewards account.
Tip #3 - Aspire For Elite Status
There are several ways you can attain elite status with an airline or hotel brand. You can earn the status outright (miles flown or nights stayed), through an official credit card, or through a partnership between elite programs. The first way is the hardest, the second is the easiest, and the third is just luck. (For example being US Airways Dividend Gold automatically grants me Hyatt Gold status. Too bad I never stay at Hyatts.)
Most airline or hotel credit cards will grant you Silver Elite status. Not only does Elite status mean that you will earn points and miles faster (25-33% bonus miles), but you will also gain access to the first level of perks associated with that program or program-specific perks. (Priority check-in, security lines, boarding, first free checked bag, priority standby statues, etc) I have a US Airways Debit Card through Bank Of America (which would grant me Silver status if I hadn't already earned Gold) which allows me to earn points with my checking account purchases, and I have a US Airways MasterCard which allows me to book rewards flights at a 5000 mile discount!
There is a little known secret to gaining elite status in less than a year whose main intent is to allow you to switch from one loyalty program without waiting a year. For example, I am considering switching to Continental's elite program now that Continental and United are merging. It made sense to be loyal to US Airways when I lived in Phoenix (a US Airways hub), but now that I'm living in San Diego (which isn't a hub to anyone) I might as well switch to an airline with the most flight options and best prices. This is beginning to look like Continental.
The status match program basically lets you earn elite status in a 3 month period (vs a whole year) by showing that the frequency you travel in that 3 month period equates out how much you'd travel in a year to achieve that level. For Continental for example I'd need to fly 17,500 miles in a 3 month period to achieve Gold Elite which normally requires 50,000 miles in a year. More on this topic can be found on their website.
Tip #4 - Book Your Flight on a Tuesday
Flight prices fluctuate during the week and are lowest on Tuesdays. Random, right? Well, I've researched flight prices since I've heard this and its basically true. More on this topic can be found here, here and here.
Preparing to Travel
There are several things you can do to make your trip easier. This includes packing smarter, knowing the baggage rules, deciding where to park, and checking in online.
Tip #5 - Pack Smart
Unless you have elite standing with an airline or are flying Southwest, you will have to pay for your checked baggage. It is also important to keep in mind that the penalty fee for having an overweight bag is sometimes more than the cost of checking a second bag. On United for example the first bag costs $25, the second is $35, but a bag weighing over 50lbs costs $100. Would you rather pay $125 for your 60lb bag or pay $55 for checking two bags? This website has a great overview of checked bag fees. And, in case you like to pack to the limit, a useful tool like this can help you weigh your bag before you go to the airport.
If you're going to carry your bag on you don't have to worry about baggage fees! But make sure your toiletries fall within the 3-1-1 size/volume restrictions that are standard on all airlines.
If you are traveling for personal reasons and will be gone for an extended period of time, parking fees can really add up! I hate to admit that I'm guilty of parking at the terminal when I'm traveling for business. At the San Diego airport it costs $16/day. Various off-site parking lots in the area range from $10-16 and often have coupons. Thanks to these sites (here and here) I was able to find the cheapest parking lot closest to the airport, and now park at a $11/day lot which always has a $1 coupon online!
There is NO downside to checking in online - even if you still need to check a bag at the airport. Checking in online gets one step in your travel plans out of the way, it often times gives you a chance to switch to a better seat on the flight, if you're elite and are eligible for a First Class upgrade it gives you a chance to put your name on the upgrade list (sometimes they upgrade you by status alone, sometimes you need to request it) and ... there are some chances where you can get around the pre-flight deadlines if you are already checked in prior to arriving at the airport. (You usually have to have your bag checked 45 minutes before departure and your boarding pass printed 30 minutes before departure. There have been several times where the ticketing agent was surprisingly able to get me on the flight even though I had arrived at the airport late .. only because I had already checked in online!)
Travel Day
Now that you've booked your trip at the best price possible, have packed smartly, and have secured the best parking space, it is now time for you to make your travel day go as smoothly as possible.
Tip #8 - Be Smart Going Through Security
In addition to the tips I initially mentioned regarding who to avoid getting in line behind at security, the way you unpack your belongings and put them through the x-ray machine matters as well. As you're standing in line you should mentally assess how many bins you'll need. I usually need two. One for my laptop and bag of liquids, and another for my purse and shoes (and sometimes my coat.)This is in addition to the third item I put through the machine, my carry-on bag.
It is also important to put your items through in a specific order. I usually put my shoes through first, so that they're the first thing I get on the other side and can put them on immediately. The second most important thing for me to retrieve out of the machine is either my purse or my laptop due to their value. Least important and least stealable? My carry-on bag which w/o my laptop only has books, magazines, pens, etc.
Even though everything is overpriced at the airport, the one thing that I buy consistently regardless of price is bottled water. Its easy to get dehydrated on the plane and while traveling, and a tiny cup of water or two isn't going to be enough to keep you hydrated. If you're only going to buy one thing in the airport it should be a large bottle of water. If you're crossing timezones, staying hydrated is the #1 way to beat jet lag.
You should also think about whether or not you should eat in the airport before your flight, if you want to buy food to bring on the plane, or if you want to purchase food on the flight. (Keeping in mind that shorter flights often don't even have an option to purchase food or snacks.) This website has a good overview of the various airlines and their food purchase options.
On Your Trip
There are several things you can do to make your hotel stay more comfortable by researching and requesting certain options.
Tip #10 - Maximize Your Hotel Stay
Per Tip #2 you should be enrolled in the hotel's loyalty program. You should also create a profile online with the hotel's website which often allows you to select certain preferences. My Marriott preferences are: two full beds vs. one king bed (I'm used to sleeping in a smaller bed and use the extra bed for my suitcase), a room closest to the elevator, a room on a high floor (living on the ground floor gives me the creeps!), and USA Today vs. the Wall Street Journal.
On the night before I'm checking out, I almost always ask for a late checkout the next morning. Most hotels have a 10am or 11am standard checkout time. If you ask, and based upon availability, you can often get a 12-2pm checkout time.
One of my favorite hotel room tricks (which I learned from my fellow road warrior friend Jenna) is using the drycleaning bag from the closet. Have you ever worried about how to pack your still-sweaty workout clothes in your suitcase? Guess what - most hotels offer a drycleaning service and have a plastic bag clipped to a hanger in the closet which you can use to put your dirty clothes in. I always grab this bag to put my sweaty workout clothes and running shoes in before I pack them back in my suitcase.
One of my favorite hotel room tricks (which I learned from my fellow road warrior friend Jenna) is using the drycleaning bag from the closet. Have you ever worried about how to pack your still-sweaty workout clothes in your suitcase? Guess what - most hotels offer a drycleaning service and have a plastic bag clipped to a hanger in the closet which you can use to put your dirty clothes in. I always grab this bag to put my sweaty workout clothes and running shoes in before I pack them back in my suitcase.
Other Tips
I'm sure there are many other great tips on how to make your trip easier and more enjoyable, but these are my top ten. I'd love to hear your tips too - please feel free to share them with me! I promise to put them to good use.












































